Your safety comes first — every treatment at Lumé begins with a personal consultation with Sophie.
At Lumé, a pre-treatment consultation is a mandatory step before any laser tattoo removal or carbon facial treatment takes place. This is not simply a formality — it is a fundamental part of the process that ensures each client is genuinely suited to the treatment they are seeking.
During your consultation, Sophie will review any aspects of your medical history that are relevant to treatment, assess your skin and tattoo in person, and work with you to set realistic and informed expectations about what results are achievable and over what timeframe. Every client deserves honesty and clarity — not promises that cannot be kept.
Equally importantly, the consultation gives you the opportunity to ask any questions you may have, in a relaxed, unhurried, and completely no-pressure environment. Sophie conducts every consultation herself — you will always be speaking directly with the person who will be treating you.
No treatment takes place at Lumé without a prior consultation — this is non-negotiable and is in place purely for your safety and wellbeing.
Sophie will welcome you personally and make you feel completely at ease from the moment you arrive. There is no pressure and absolutely no obligation — just a friendly, open conversation.
Sophie will listen carefully to what you'd like to achieve — whether that's full tattoo removal, fading a tattoo for a cover-up, cosmetic or semi-permanent tattoo removal, or skin rejuvenation through a carbon facial. Your goals shape everything.
Sophie will ask relevant questions about your medical history and assess your skin and tattoo in person to determine suitability for treatment. This step is essential for your safety and for building the most effective treatment plan.
Sophie will outline a personalised recommended treatment plan, including the likely number of sessions needed and realistic expected outcomes. Honesty is always at the heart of every consultation at Lumé.
Dedicated time is set aside to answer any and all questions you may have — with absolutely no rush. Sophie wants you to leave feeling confident, informed, and ready to make the right decision for yourself.
Every new client at Lumé — whether interested in laser tattoo removal, cosmetic tattoo removal, or carbon facials — is required to attend a consultation with Sophie before any treatment commences. This applies to all new clients, regardless of any previous laser treatment experience at other clinics. Each client is different, and Sophie treats every consultation as a completely individual and personalised experience. Furthermore it is fully refundable after treatment is completed
All new clients seeking full or partial tattoo removal are required to attend a consultation with Sophie before beginning treatment.
Including eyebrow semi-permanent makeup, microblading, lip liner, and all forms of cosmetic tattooing — a consultation is essential before any removal treatment.
All new skin treatment clients seeking the carbon laser peel facial must attend a consultation with Sophie prior to their first session.
Getting started is easy — simply get in touch with Sophie to arrange your consultation. It's fully refundable, friendly, and completely painless.